FAQ
FREQUENTLY ASKED QUESTIONS
Click the book now button and fill out the form for a free consultation. One of our agents will contact you within one business day. Tell us what you're looking for, where you want to go, and how many guests will be attending. If you are not sure, we can help! From there we'll figure out all the associated costs, promotions and handle all the contracting for you.
Travel Insurance is available and highly recommended. Rates are per person, depending on the cost of the land-only portion of your trip. Travel Insurance can be added at any point; however, in order to receive the full benefit of the travel insurance, you must add it within 14 days of booking. Otherwise, the "Cancel For Any Reason" benefit will not apply and the only benefits will be for in-travel issues (per New York State law, CFAR does not apply to any NY residents). Please note that once purchased, travel insurance is nonrefundable.
We accept all major credit cards.
Yes! We encourage it for every trip to enhance the experience, to guarantee the price and availability, and give them something to look forward to do together!
Yes! We can offer bulk, published, or group air; or private jet.
Yes! We will offer roundtrip airport transportation as an optional add-on when you book your trip. We want to care of you from the second your flight arrives to the minute you depart.
Absolutely! We would love to take part in planning your special day! You tell us your 'must have' items and we will provide you our top 3 options - with pros and cons of each. Do you want to get married on the beach but want to be secluded from the public? We have done the research - We know the spots!
Usually a group is considered 10 or more passengers traveling on the same exact air itinerary, or 10 or more rooms at a hotel, condo, or villa property. However, many hotels consider 6 rooms as a Group and offer concessions or special pricing.
Yes, depending on the size of the group, we will negotiate concessions on your group's behalf, which may include complimentary nights, upgrades, resort coupons, breakfast, meeting space, audio-visual(A/V), or internet.
Jetty Travel is different than most of our competitors. We always contact the hotel sales/group manager to secure availability and group rates, and our response time is reliant on our vendor partner's response time to us. Usually it takes anywhere from 48‐72 hours for a contracted group quotation.
The deposit amount varies, and depends on the hotel and air blocked. Some hotels require a percentage and others require a small dollar amount. Typically the deposit is $100-200 per room. In most cases, this amount is paid by the group leader and applied to the group leader's stay
No, we will provide you the contact information for the wedding coordinator on property to coordinate the details. Most hotels require the wedding date/time be pre-reserved before rooms can be blocked to ensure availability.
